Contra Costa County Office of Education

The CCCOE Financial System is the financial software package used by sixteen districts in Contra Costa County. The software vendor for this system is the Tyler Technologies Corporation. The CCCOE Financial System is the result of planning, implementation, support, and total collaboration efforts by The Contra Costa County Office of Education, many Contra Costa County school districts, and the Tyler Technologies Corporation.

 

The “Welcome to the CCCOE FMIS Kit” is now available to a new FMIS user to help get acquainted with this very robust solution. This kit can be downloaded from the FMIS Portal (described below). This kit contains valuable resources designed to help a new Financial System user find the information critical to becoming successful at their job. The first three (and most critical) resources are:

The FMIS Help Desk Support System: https://support.cccoe.net. This is where users file support issues which are assigned to the appropriate members of the CCCOE Financial Systems Support Team for problem diagnosis and resolution. This is also where new Financial System account requests are made.

 

Note: You must have a valid FMIS Help Desk Account to use the FMIS Help Desk system. If you do not have an account, please call the support number (925) 942-3366 and we will create an account for you.

The FMIS Help Desk Support Line: (925) 942-3366. This is the call-in technical support line. A live technician will evaluate and either resolve your issue or assign the issue to appropriate CCCOE staff.

The FMIS Portal: https://munis.cccoe.k12.ca.us. This is the communications, alerts, calendar of events, documentation, and videos repository resource for the Financial System. Once you have created your portal account (see note below) and logged into the portal, FMIS Portal Introduction Video is available

 

 

These three resources are explored more in-depth in the kit and are a great starting point to get a new Financial System user properly oriented with the supports available for this solution.